Terms & Conditions

 Last Updated: July 2026

Welcome to PrivateTourBandung.com. By accessing our website or using our private driver, airport transfer, and private tour services, you agree to be bound by the following Terms & Conditions.

Please read these terms carefully before making a booking.


1. About Our Services

PrivateTourBandung.com provides professional transportation services including:

  • Private Driver Bandung
  • Private City Tours
  • Airport Transfers
  • Business & Corporate Transportation
  • Family Holidays
  • Shopping & Culinary Tours
  • Multi-Day Tours
  • Custom Travel Itineraries

All services are subject to vehicle availability and booking confirmation.


2. Booking

Bookings can be made through:

  • WhatsApp
  • Email
  • Website Contact Form

A booking is considered confirmed only after receiving confirmation from our team.

For certain services, a deposit or full payment may be required before the travel date.


3. Pricing

All prices are quoted in Indonesian Rupiah (IDR) unless otherwise stated.

Prices may vary depending on:

  • Vehicle type
  • Travel duration
  • Destination
  • Seasonal demand
  • Special requests

Prices shown on the website may change without prior notice.


4. Payment

We accept payment through methods agreed upon during the booking process.

Payment may be required:

  • Before departure
  • Upon arrival
  • According to the agreed booking arrangement

Any applicable bank transfer fees are the responsibility of the customer.


5. Cancellation & Refund

Customers are encouraged to notify us as early as possible if they need to cancel their booking.

Refund eligibility depends on:

  • Time of cancellation
  • Type of service booked
  • Expenses already incurred

Certain promotional bookings or special packages may be non-refundable.


6. Customer Responsibilities

Customers agree to:

  • Provide accurate booking information.
  • Arrive on time at the agreed pickup location.
  • Respect the driver and vehicle.
  • Follow Indonesian traffic laws and regulations.
  • Ensure children are accompanied by responsible adults.

Customers are responsible for any damage caused intentionally or through negligence during the trip.


7. Driver Responsibilities

Our drivers are committed to:

  • Arrive on time whenever reasonably possible.
  • Drive safely and responsibly.
  • Maintain professional conduct.
  • Respect customer privacy.
  • Assist with luggage when appropriate.

Drivers reserve the right to refuse service if a passenger's behavior threatens safety or violates applicable laws.


8. Travel Itinerary

PrivateTourBandung.com offers flexible travel itineraries.

However:

  • Travel schedules may be affected by traffic conditions.
  • Weather conditions may impact certain destinations.
  • Attraction operating hours may change without notice.

We will always do our best to accommodate itinerary adjustments whenever possible.


9. Vehicle Availability

We strive to provide the requested vehicle.

However, in certain circumstances, we reserve the right to replace the vehicle with another of similar or higher class without additional charges.


10. Limitation of Liability

PrivateTourBandung.com shall not be liable for delays or interruptions caused by circumstances beyond our reasonable control, including but not limited to:

  • Traffic congestion
  • Road closures
  • Natural disasters
  • Extreme weather
  • Government regulations
  • Accidents involving third parties

Our liability is limited to the value of the booked service where permitted by law.


11. Intellectual Property

All content available on this website, including text, photographs, graphics, logos, icons, and designs, is the property of PrivateTourBandung.com unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited without written permission.


12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, services, or privacy practices of external websites.


13. Changes to These Terms

PrivateTourBandung.com reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the latest revision date.


14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.

Any disputes arising from the use of our services shall be resolved through mutual discussion whenever possible.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

PrivateTourBandung.com

WhatsApp
+62 858-4668-0337

Email
privatetourbandung1@gmail.com

Website
https://www.privatetourbandung.com

We are happy to assist you with any questions regarding our services, bookings, or travel arrangements.


© PrivateTourBandung.com — Your Trusted Private Driver & Tour Partner in Bandung.

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